The Sheraton Stamford, which has 445 rooms with 220 employees, will be used as a test site for buying guest amenities, operating supplies, food and beverages and other goods. Current suppliers, including Unisource, American Hotel Register, Marietta and Supply America, were integrated into the Zoho marketplace, bringing their supplies into the web environment, Starwood officials say.
"In less than two months, Zoho has customized and implemented a back-of-house cost-management system that addressed our specific needs. Throughout the process, the company has been very responsive to our requests, exhibiting a high level of customer service," says Robert Morgan, general manager of the Sheraton Stamford. "The Zoho Online Hospitality Marketplace will undoubtedly eliminate many of our previous procurement inefficiencies."
Want to continue reading?
Become a Free ALM Digital Reader.
Once you are an ALM Digital Member, you’ll receive:
- Breaking commercial real estate news and analysis, on-site and via our newsletters and custom alerts
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical coverage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
Already have an account? Sign In Now
*May exclude premium content© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
John Jordan
John Jordan is a veteran journalist with 36 years of print and digital media experience.
