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Apartment REIT Heavyweights Back Viva.com

CHICAGO-Equity Residential and six other big apartment REITs have made a $10.3 million equity investment in rental Internet exchange Viva.com. Viva will create a digital dialog with renters, Equity Residential CEO says.

By Ted Jackson | Updated on November 06, 2000

CHICAGO-A group of the nation’s largest apartment REITs, including locally-based Equity Residential Properties Trust, have joined Bank of America, Insignia Financial Group and three venture capital firms in a $17.4 million investment in Viva.com, the apartment Internet lease exchange.

“What Viva does is it gives us a tremendous source of qualified rental leads,” says Doug Crocker, CEO at Equity Residential. “A lot of Internet traffic is just information surfing and it’s hard to know which leads are qualified.” The reason Viva can supply such high quality leads to apartment owners, according to Viva CEO and co-founder Scott Ingraham, is that its system allows the prospective renter to put his/her requirements out for bid. “You know when someone is willing to go through this process that they have a degree of seriousness about doing a transaction,” says Crocker.

Ingraham says that his competitors, which include Apartments.com and Springstreet.com, don’t provide the same degree of interactivity that Viva does with prospective tenants. Because up to 40% of all prospective tenants are expected to use the Internet to search for apartments by 2003, Crocker says that the digital dialog Viva fosters with potential tenants will be extremely valuable. He says it was Viva’s ability to nurture this dialog that was a key reason the seven REITs chose Viva.

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