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SiteStuff.com Strives for Customer-Friendly Shopping

AUSTIN-SiteStuff.com wants to be customer friendly, rolling out a new design with a personalized shopping bag feature and easier navigation. An Octane Alliance spokesman praises the platform, but admits there's some down time in the education curve.

By Kimberly Reeves | Updated on March 06, 2001

AUSTIN-An alliance of the nation’s biggest real estate management firms–CB Richard Ellis, Trammell Crow Inc., Jones Lang LaSalle and Insignia ESG–continues to roll out the services of Austin-based SiteStuff.com for group procurement needs. Three days ago, SiteStuff announced a Web site redesign and upgrade of technology to provide more functional use to customers.

The Octane Alliance, which has an aggregate 1.2 billion sf of commercial real estate space, has connected about a third of its properties to the Web site, which helps provide collective bidding on services and vendors. “We are very pleased with the SiteStuff platform as we’re rolling it out across our organization,” Joe Fitzgerald, vice president of CB Richard Ellis, tells GlobeSt.com. “Today we estimate we have a third of our portfolio registered and online, but as with any new technology, there’s an education curve associated with changing business processes.”

The Octane Alliance has a three-pronged campaign to integrate e-commerce into ordering, purchasing and communicating. The first had been launched with SiteStuff, which provides per-order savings by using collective purchasing and bidding power. A study by Deloitte & Touche has shown SiteStuff could save “tens of millions each year” on sourcing goods and services for commercial and multifamily properties. The SiteStuff rollout will take about a year.

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