WASHINGTON, DC-To what extent does providing more efficient office workspaces affect the return on commercial real estate assets? That’s the question the Building Owners and Managers Association hopes to answer in a new research project.

“Intuitively, we believe that if we provide high performance space that is flexible and sustainable, and we provide outstanding customer service, our operations will be more profitable. But such a relationship — tying space and service with profitability — has never been proven,” says BOMA president Richard D. Baier, managing director of CB Richard Ellis in Kansas City, MO.

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