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San Antonio Wins One Call Center, Loses Another

SAN ANTONIO-Menlo Logistics tickets San Antonio for a call center operation to service new customer Takata of Auburn Hills, MI. The news comes just as the city hears of Weblink Wireless' plan to close its 151-employee call center.

By Tim Green | Updated on October 08, 2001

SAN ANTONIO-Call centers come and call centers go and that’s what’s happened in San Antonio. Menlo Logistics Inc., a Redwood City, CA-based company, said today that it has opened a call center in San Antonio to serve a new customer. That comes after last week’s announcement that Dallas-based Weblink Wireless Inc. would close its San Antonio call center.

Menlo Logistics, as its name says, provides logistics services and technology. It announced Takata, a manufacturer of automotive safety systems based in Auburn Hills, MI, is a new customer. Menlo will help Takata track products through a Web-based system. Most of Takata’s North American manufacturing operations are in Mexico, making San Antonio a good location to set up a call center to coordinate activities.

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