Mirroring society, however, the client-lawyer relationship has evolved over the past quarter century. Economic and societal shifts have resulted in both parties becoming increasingly demanding. Trust, loyalty and longevity are being tested more frequently than ever before.
With the goal of improving the time-honored ties between the business and legal communities, here are five resolutions for 2003 for legal service providers and those that retain them:
Know Your Client. Building trust through understanding sounds like common sense, but sometimes clients (or would-be clients) are taken for granted. Any sign that an attorney is not intimately familiar with those he is wooing or serving can end a relationship before it starts or cripple an existing one. This is important in our mobile society where personnel turnover at both law firms and client companies presents unique challenges to client retention.
Continue Reading for Free
Register and gain access to:
- Breaking commercial real estate news and analysis, on-site and via our newsletters and custom alerts
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical coverage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.