LOS ANGELES-Juergen Bartels, CEO of the London-based Le Meridien Hotels and Resorts, shared his vision with a small crowd gathered in the Garden Room of his Le Meridien at Beverly Hills this week. He said that the independent luxury hotel group is set on becoming the number-one brand in the international hotel trade by 2004. To implement this, he outlined a widespread $1.2 billion global investment program designed to upgrade its facilities.
At the heart of the renovation program is the introduction of a new luxury standard, called the Art + Tech room. With the more discerning frequent traveler moving to so-called “boutique hotels” over the last three years, Le Meridien is the first international hotel brand to take these upstarts on head-to-head by combining individual style and service with a global portfolio of luxury properties.
The Le Meridien at Beverly Hills, near the completion of a re-branding from its former owners the Nikko Group and a $50 million renovation, show hints of what is to come for the hotel giant in its attempt to regain its place on top of the hotel heap. The new Art + Tech rooms will not skimp on luxury, and is defined by the use of the latest in technology. For example, each newly designed room will feature 42-inch plasma screen TVs, specially designed beds and mattresses and shower rooms with free standing shower towers incorporating shower and body jets with glass screens or bathrooms where a large steel bath with a circular end.
The new Art + Tech room will be featured in the majority of Le Meridien hotels, and there are currently plans for 5,000 rooms to be renovated around the world. Some hotels will become Art + Tech properties, whereas other more traditional hotels, such as the Ritz in Madrid, may include an Art + Tech annex.
The first all Art + Tech room hotel will be the Cumberland Hotel in central London. Le Meridien has already introduced a major training initiative designed to provide today's traveler with a more personal and stylish service from its staff, says Bartels. He referred to the style of the new Le Meridien as “cool” and in direct competition with the boutique hotel dominating the industry.
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