GlobeSt.com: Your problem with building security really begins with the industry's post-Sept. 11 response, correct?
Beitler: The overreaction to building security really doesn't predate Sept. 11. That was the turning point. Prior to that, building security was like it is at any Wal-Mart. Security guards were the greeters who reacted to a problem by calling the professionals--ambulances or the police. Literally overnight these people--mostly non-professionals with only a high school degree--were cast into the roll of a professional, including carrying a gun. Therein begins the whole nightmare.
GlobeSt.com: And you feel that what they are being asked to do is meaningless?
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