In its annual report, American Express categorized the return to Lower Manhttan as an important aspect of the company's renewal in 2002. Headquarters staff had been scattered across seven locations in New York, New Jersey and Connecticut while waiting for repairs to be completed and the World Financial Center area to be restored. "Our actions in reaffirming our commitment to New York City and supporting the revitalization of lower Manhattan are a source of pride for our people worldwide," the report says.

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