"Our goal is to really listen to our customers here in the Richmond area and do our best to earn their business, one customer at a time," says store manager Megan White. Nordstrom's joins the list of the mall's five anchors, which include Dick's Sporting Goods, Dillard's, Hecht's, and Lord & Taylor. For the Seattle-headquartered retailer, the store marks its fifth locale in Virginia, and its 147th outlet overall.

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