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US Cellular Finds Call Center Close to Home

BOLINGBROOK, IL-A 95,000-sf building formerly occupied by Sprint Corp. gets the nod for the cell phone company's sixth US call center. The state provides approximately $4 million in grants and tax credits.

By Mark Ruda | Updated on November 23, 2004

BOLINGBROOK, IL-US Cellular Corp. chose 245 Crossroads Pkwy., formerly occupied by Sprint Corp., for its sixth US call center after getting approximately $4 million in grants and tax credits from the state. The 95,000-sf call center is expected to begin operations in the middle of 2005 after a renovation and is expected to house up to 450 employees.

Although terms were not disclosed, published asking net lease rates here are in the $14 per sf range. “US Cellular considered numerous locations throughout the US,” says CB Richard Ellis senior vice president Bob Reaumond, who represented the cell phone company along with Rob Marsh from Call Center Solution Group in Phoenix. “The Bolingbrook location provided the right economics and the convenience of being close to its corporate headquarters.” US Cellular has headquarters on Chicago’s Northwest Side.

Lee and Associates’ Ellen Steinbrecher represented Chicago-based Bolingbrook Associates, LLC, owner of the property.

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