"You bet on winners," Robin S. Murchison, an analyst with Jeffries & Co. Inc., tells GSR. "She has the decision-making skills to get the Ann Taylor division going again." Jeffries rates the company a buy, and a number of other firms upgraded the stock late last week, including Wachovia, CSFB and Wedbush Morgan.

Krill, who has been with Ann Taylor for 11 years, was named president of the stores division late last year. She's generally acknowledged as the creative force behind the company's spin-off retailer, Ann Taylor Loft, which has done better than the original Ann Taylor stores lately. For example, in the company's fiscal Q4 2004 (ended Jan. 29), comp-store sales were down 10.1% for Ann Taylor compared to the same period last year, but up 3.2% for Ann Taylor Loft compared to Q4 2003. In the key holiday sales month of December, the Loft's comp-store sales increased an impressive 6.3%, but Ann Taylor comps were down 7.4%, compared to the previous December.

The critical difference between the two, besides any transitory details of their merchandise selections, may boil down to price points. Ann Taylor markets its wares to the "relatively affluent career woman" in the "better" priced category, to use the company's own terminology, while Ann Taylor Loft competes in the "upper moderate" priced category. It seems that shoppers are either gravitating upmarket, to the out-and-out upscale clothiers, or are finding what they need at places like Target or Marshall's or TJ Maxx that arguably offer some "better" items without the "better" price tags. In other words, the core Ann Taylor stores have been squeezed both from above and below.

Still, many observers believe that the core Ann Taylor stores have significant turnaround potential. "It's a good franchise, but hasn't had good leadership," notes Murchison. "It's good that she's building a new senior management team for Ann Taylor, to start any turnaround with a clean slate."

During last week's earnings conference call, Krill spoke at length about her plans for the company, but did not address the question of whether Ann Taylor would be a takeover target eventually (by the Gap, for example). "Our challenge at Loft is to maintain the momentum," Krill noted. "With new competition on the horizon, we cannot take success for granted. We're expanding our marketing, including increased circulation of our mailers and e-mail messages. We will also test and fine-tune a new format, our store of the future, this summer in five locations, and will roll it out in 2006."

The company will open 70 to 75 new Loft stores in 2005, with generally larger footprints—about 6,200 sf—to accommodate recently introduced new lines of sleepwear and an expanded petites assortment. "We also see both Loft and our on-line business as testing grounds for new concepts, including concepts centered on color, size and category," she noted. "Our client is looking for an affordable thrill that she can wear the next day."

Regarding the core Ann Taylor stores, Krill spoke in terms of turnaround. "The key to serving our client's need is understanding who she is—what she's looking for from us," she said. "We've mapped out her demographic profile, her personality traits, and her style preferences, and now we're aggressively communicating our findings within our organization. We're using this information to guide every element of our strategy, including product design, marketing, store layout and merchandise presentation."

Behind the scenes, she also said that some of the processes successful at Loft are being instituted at core Ann Taylor stores, such as a retail pricing scheme that "sets retail prices appropriately, based on competitive and historic benchmarking."

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