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Call Center Operator Moves Into 66,254 SF

PHOENIX-The 13-month-old eTelecare Global Solutions sets up shop on the second floor of Camelback Colonnade. The six-year pact, valued at $5 million, fills space emptied in July 2004 by 10-year tenant, MCI Communications Corp.

By Jennifer D. Duell | Updated on June 30, 2005

PHOENIX-Call center operator, eTelecare Global Solutions, has moved into 66,254 sf of call center space in the Camelback Colonnade. The six-year pact has a $5-million payout.

“This is a big deal for the Valley,” says Kevin Calihan, a vice president with CB Richard Ellis Inc.’s local office. “The expansion brings 800 new jobs to Phoenix.” He and CBRE executive vice president Tom Adelson represented the Monrovia, CA-based eTelecare Global Solutions. Macerich Co. of Santa Monica, CA had in-house broker Steve Steuck in the REIT’s Westcor division doing its negotiations for the entire second floor of the 626,000-sf retail center at 1801 E. Camelback Rd.

Calihan tells GlobeSt.com that eTelecare Global Solutions had several options, but eventually picked Camelback Colonnade because of its location and amenities. “They were looking for an existing call center with heavy parking and a central location to draw employees from across the Valley,” he says.

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