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Body Shop's US Holiday Lags

LONDON-The skin and body care retailer posts disappointing US holiday sales, but sees positive sales in its other markets around the world.

By Dana Dubriwny | Updated on January 12, 2006

LONDON-The Body Shop posted positive comp-store sales for the second holiday season in three regions. While sales in its Asia Pacific and Europe, Middle East and Africa fared well, the US and UK did not perform as well as expected.

The Americas, which make up 22% of total year-to-date sales, underperformed during the season. The company attributed the US region’s negative 4% comp-store sales to “difficult trading conditions driven in part by lower traffic levels in the shopping malls.” The company also blamed the loss on supply chain issues, “which lead to some out-of-stock positions.” Body Shop exes say the company has formed a task force to resolve these issues.

The company’s e-commerce channel, the Body Shop At Home, represented 14% of holiday retail sales in the US market and exceeded the company’s expectations. Internet sales were up 17% during the season and 15% year-to-date. In Canada, total retail sales and comparable store sales were flat.

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