Comments by:
Jeffrey M. Finn
President, COO
NAI Global
Princeton, NJ

In the age-old question of trust, which provider wins the purse--network affiliations or national corporates? According to last week's GlobeSt.com Feedback Poll, 56% of our responding readers voted in favor of the nationals. We thought it appropriate then for the networks to have a platform to weigh in on the issue. We turned to NAI Global's Jeff Finn to do exactly that.

"It's a broad question, and the answer is that either can be better, more trustworthy or reliable. It really depends on how you put the national or the network together. In our case, we have put together a managed network that we believe is the optimal solution with both resources on the ground and a corporate infrastructure to manage the process.

"Largely, the industry, particularly in the US, is comprised of independent contractors, and at the end of the day, whether you have an employee or a contractor, you're dealing with people. No one owns the people, and in all cases, you need to train and manage those people. With the right structure you're able to do that and provide the quality of services that major corporations looking for.