Jones Lang LaSalle's David Johnson

Some real estate professionals are concerned technology will depersonalize their business. But not David Johnson, executive vice president and chief information officer at Jones Lang LaSalle in Chicago. Johnson considers technology a supplement to personal service–something that will enable brokers and other CRE pros to provide information and analysis more accurately, efficiently and consistently.

As head of the Information Technology Group, Johnson is responsible for and delivering technology products and services that support the firm’s strategic vision and annual operating plans. He’s currently managing the implementation of several key worldwide initiatives including the company’s recently launched podcasts, improvements to the firm’s infrastructure and technology operations and delivery of a single enterprise platform for managing its businesses.

A former practice leader and senior manager in the real estate and technology groups at both Price Waterhouse and Ernst & Young, Johnson has more than 20 years industry and technology experience. Here’s what he has to say about the role of technology in commercial real estate.