The customer service management provider from Chino, CA plans to use the 14002 E. 21st St. location as a call center. Alorica will be the inaugural tenant for the Eastgate building, which will be completed in December. The new tenant also has an option for an additional 25,000 sf. Alorica currently employs 1,300 workers on eight floors at Cityplex Towers at 81st Street and Lewis Avenue, but plans to cut back to three floors.
Michael Ogden, managing senior vice president of Transwestern's Central region, which has the leasing assignment, says the asset is being marketed primarily, but not exclusively to call center operators. Other large tenants include Coca-Cola Co., which took 80,000 sf for use as a call center; University of Phoenix Inc., which took 40,000 sf for a new campus and student resource center; and Workforce Oklahoma, which has 22,000 sf. IBC Bank, WestStar Mortgage, Kaffe Bona and the Oklahoma Department of Public Safety have leased smaller spaces.
Eastland Mall was developed in the 1970s. Over the years, tenants began to desert the mall for newer shopping centers. At the time NSC purchased the sprawling building from Simon Property Group in 2006 for $1.5 million, it was about 70% leased.
The new owner budgeted $55 million to convert the mall to nearly 900,000 sf of offices and build a 252,000-sf class A office tower. The tower is under negotiation for a build-to-suit project. Rents are quoted at $9.50 per sf annually. CB Richard Ellis' Oklahoma team represented Alorica.
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