Consolo, the proclaimed "Queen of Retail," pushed for a similar, more visceral approach: "Come out from behind the machine. Come out from behind the desk," she demanded. "You're never going to know what [a client] is thinking if you don't talk to them." Consolo challenged the audience with a rhetorical consideration to emphasize her point: "You know how many deals I can tell are going south just by the tone of [a client's] voice?"

Gentry also noted that this was a time where helping a start-up company was good for long-term business, perhaps giving them a break on a price for an unfilled property. Consolo concurred, noting, "For Mom and Pop [stores] that were being pushed out, now is their opportunity."

Agnese emphasized physical interaction as a current market driver, whether it be to "network, network, network" or talking to clients "on a daily basis." She also implored younger members of the audience to volunteer with real estate groups and organizations to get their foot in the door, since it was a hard time particularly for entry positions. Champoux reiterated this point, "Even in a good market, you have to be prepared for the next market."

The current market, however, is an unforgiving place and times will be tough, as many of the panelists noted throughout the evening. "Complaining that things are unfair is not productive," Hwang asserted. "The world will always be unfair; that is a certainty. [Go] full on, head on. Just deal with it."

Consolo offered some advice on how to handle these vicissitudes of fate that will befall everyone who enters into this tumultuous industry: "Keep throwing out the rulebook. Keep dancing. The market keeps changing."