IRVINE, CA-H. Hendy Associates is poised to complete the second phase of an extensive remodel of mortgage firm Network Capital's office at 5 Park Plaza, Suite 800 here by the end of the year. The remodel not only expands the firm's workspace from 20,000 square feet to 40,000 square feet, but also reflects an emerging approach to office space that is open, with few barriers, and aims to promote a culture of transparent leadership, trust and communication among employees.

Part of the remodel included creating an interconnecting staircase between floors to encourage open communication and collaboration. H. Hendy implemented a full-floor planning solution that reduces visual obstructions and employee segregation by using low-height workstations topped with glass panels. Private offices have been eliminated along the perimeter, enabling more natural light to enter the space. For areas that require separation, the firm used bold expanses of interior glass walls that diminish sound while maintaining transparency.

The architectural firm also added a large break room and open employee lounge. Common areas have been equipped with interactive, multiscreen video walls that deliver business-related content, video conferencing, movie entertainment and high-octane music videos. A pool table and dart board now inhabit one of the breakout areas. Also, the firm used natural materials like stone and wood in textural finishes and implemented floor-to-ceiling glass with exposed door runners and bold architectural lines.

“Network Capital has thrown out the traditional approach to management in the mortgage industry by eliminating the barriers of a hierarchical structure,” said Heidi Hendy, principal and founder of H. Hendy Associates, in a prepared statement. “We support its vision by removing the physical obstacles between employees and leadership that you may find in more traditional companies.”

Hendy tells GlobeSt.com that Network Capital wanted to “break down walls, both literally and figuratively, between management and associates. To support the leadership's belief in a flat hierarchy, we created a business environment where everyone from intern to CEO has a direct line of sight and communication.”

Network Capital's CEO Tri Nguyen tells GlobeSt.com that the firm is seeing significant growth with refinancing, driven by historically low interest rates and a recent increase in demand for new homes. “The expansion and redesign of our corporate headquarters supports our belief that great people and an open, transparent leadership style will lead to sustained growth for Network Capital in the future.”

As GlobeSt.com previously reported, 21st-Century office design is rapidly evolving. Workplace blueprints indeed must evolve to keep up with current and predicted trends like green building, mobile technology and impending demographic shifts in the workforce.

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Carrie Rossenfeld

Carrie Rossenfeld is a reporter for the San Diego and Orange County markets on GlobeSt.com and a contributor to Real Estate Forum. She was a trade-magazine and newsletter editor in New York City before moving to Southern California to become a freelance writer and editor for magazines, books and websites. Rossenfeld has written extensively on topics including commercial real estate, running a medical practice, intellectual-property licensing and giftware. She has edited books about profiting from real estate and has ghostwritten a book about starting a home-based business.