NEW YORK CITY—The economic downturn that left many retailers struggling to connect with customers and demonstrate value was a boon for dollar stores. The now-ubiquitous operations are expanding all over the country, and the Northeast is no exception.
CBRE's Naveen Jaggi, Houston-based senior managing director of retail services, says the sector's major players—Dollar General, Family Dollar and Dollar Tree— "have all shown increased annual growth consistently over the past three years."
In early January, Dollar General announced that it would open a total of 625 stores in 2012, some of them in new markets. A spokeswoman confirmed that the company anticipates opening five stores in Massachusetts, its 40th state.
Meanwhile, Family Dollar, according to a spokesman, plans 450 to 500 new stores this year. "Certainly, the Northeast is part of that program," the spokesman says, adding that Family Dollar already has 105 stores in Massachusetts, 54 in Maine, 53 in Connecticut and others in the region. "We've been in the Northeast for quite some time," he says. "So that's not new territory for us."
Ann Natunewicz, manager of retail research at Colliers International in Washington, DC, says that "as far as regional concentration goes, there are relatively fewer dollar stores in the Northeast than there are in other parts of the country." In the Northeast, drug store chains rule the value sector. But Natunewicz adds that the dollar store chains are looking at every market nationwide.
"Some, like Family Dollar, have absolutely no problem going in and shoving themselves right in next to retailers they believe they can compete with," she says. "It's because they believe that they have a better offering and a better value proposition for the consumer."
Natunewicz and colleagues at Colliers International wrote a January white paper on dollar stores that looked at the nationwide expansion programs of the four major chains, which includes 99¢ Only Stores in the mix. The paper found these four chains currently operate 21,500 locations in the US and occupy an average of 7,000 to 10,000 feet. This smaller footprint gives them a leg up in many markets where the larger real estate requirements of big box retailers keep them out of smaller markets.
The strongest point for dollar stores, though, is that most experts agree that their appeal will linger, even as the economy improves. "Approximately 20% of the households that earn over $100,000 admit to shopping at dollar stores," Jaggi says, citing a Chase Bank study.
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