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LAS VEGAS-The shopping center is anything but dead. That was the general consensus among speakers at this year's ICSC RECon 2013 event.

Following the networking lunch and John T. Riordan Scholarship Awards Presentation, Michael Kercheval, president and CEO of ICSC in New York, briefly talked about the increase of members involved in ICSC. He then introduced ICSC worldwide chairman 2012-2013, Brad Hutensky, who talked about how, globally; the shopping mall business is booming.

According to Hutensky, of the more than 62,000 members, over 20% are from out of the US. “Every place around the world, the shopping center business is exploding.” That growth, he said, is being fueled by the middle class.

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In Brazil, over the next two years, more than 40 new malls will open,” Hutensky said. “We see this incredible demand because of the surging middle class and it is the same thing we see all over the world.” And in China, in just one city, 24 million square feet is being constructed, he said. In the Middle East and Latin America, malls are being built, Hutensky said. “In every one of these countries, people speak a different language, but they all speak the language of retail.”

The crowd of attendees here reached near 33,000, up from last year, according to ICSC. GlobeSt.com caught up with attendee Mark Keschl, national director of the retail services group at Colliers International, on the subject of brick-and-mortar as it relates to technology.

“It is becoming clear that online retail goes hand-in-hand with brick-and-mortar opportunities,” Keschl says. “Brick-and-mortar stores are quickly realizing that online sales are a great way to expand reach and allow shoppers to compare prices with competitors.”

For online retailers, like Google, Keschl continues, opening physical stores is the next step in reaching customers. “Of course, Apple continues to dominate the news with its retail stores, and we have seen other online/catalogue retailers, such as Cabela's, ramp up their store expansions. Under Armour and McCormick spices have made news by opening new branded flagship stores. Polaroid has also opened a branded store and is planning others; while there have been rumors of Google and Amazon stores coming too.”

In-store, retailers he says, are embracing “omnichannel marketing, reaching shoppers through multiple channels and keeping content, promotions and inventory consistent across those channels. Further, technology is giving shoppers innovative ways to browse, get product information and make purchases.”

Companies like Hointer, a Seattle-based denim retailer, he explains, “are revolutionizing the customer experience with mobile apps.” He says that Hointer pairs a mobile barcode with every item, which allows customers to browse inventory and use Smartphones to scan the jeans they want to try on. “The selected jeans are delivered to fitting rooms through a fully-automated backroom system. Customers can choose additional sizes using the app, or proceed to the checkout using their Smartphone.”

GlobeSt.com is providing wall-to-wall coverage of ICSC's RECon show in Las Vegas May 19-22. Retail Ticket will provide coverage of the event through the end of May, featuring pre-event articles, live video interviews on site and post-conference analysis. Contact Scott Thompson at [email protected] about how your firm can participate.

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Natalie Dolce

Natalie Dolce, editor-in-chief of GlobeSt.com and GlobeSt. Real Estate Forum, is responsible for working with editorial staff, freelancers and senior management to help plan the overarching vision that encompasses GlobeSt.com, including short-term and long-term goals for the website, how content integrates through the company’s other product lines and the overall quality of content. Previously she served as national executive editor and editor of the West Coast region for GlobeSt.com and Real Estate Forum, and was responsible for coverage of news and information pertaining to that vital real estate region. Prior to moving out to the Southern California office, she was Northeast bureau chief, covering New York City for GlobeSt.com. Her background includes a stint at InStyle Magazine, and as managing editor with New York Press, an alternative weekly New York City paper. In her career, she has also covered a variety of beats for M magazine, Arthur Frommer's Budget Travel, FashionLedge.com, and Co-Ed magazine. Dolce has also freelanced for a number of publications, including MSNBC.com and Museums New York magazine.