MINNEAPOLIS—After 40 years with the company, Karen Pribnow is retiring as leader of NorthMarq's loan servicing business at the end of this year. Having built the loan servicing practice from $500 million in 1988 to $41 billion today, locally based executive is well-known by lenders across the country for her attention to detail, innovations in customer service and a strong practice of due diligence.
“Karen will be missed by the many lenders who are our clients in the loan servicing business,” says NorthMarq's chief operating officer, Mike Myers. “She has grown the department from five people in 1984 to 100 today, developing a highly efficient and customer focused management team with great long-term relationships with leaders of all types.”
The NorthMarq team services commercial real estate loans on behalf of 50 life insurance companies, Freddie Mac, Fannie Mae, Ginnie Mae and over a dozen CMBS conduits for 5,600 loans dispersed over the US. In annual satisfaction ratings, the department achieves high marks from clients and an “Above Average” primary servicer rating from S&P as one of the top servicers for Freddie Mac.
Outside of NorthMarq, Pribnow has been active in the Mortgage Bankers Association, serving over the years on its various committees, as well as with the Big Brothers and Big Sisters organization.
Her successor is well qualified. Bert Libke, senior vice president and director of servicing, started the transition into the servicing leadership role earlier this year. He joined NorthMarq since 1993 as a loan analyst and has served in a number of roles within servicing during his career. Before coming to the company, he worked as a CPA for an accounting firm and spent 10 years auditing and working on real estate-related mortgage loans in the aftermath of the Savings & Loan crisis of the 1980's for Resolution Trust Corp.
Like Pribnow, Libke has also served on a number of committees for the Mortgage Bankers Association and also volunteers for a local homeless shelter and Feed My Starving Children.
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