PHOENIX—Realcomm has been presenting the "Digie" Awards (short for Commercial Real Estate Digital Innovation Awards) since its first event in 1999. The main purpose of this award is to recognize those companies, real estate projects, technologies and people that have gone above and beyond to positively impact our industry through the use of technology, automation and innovation.

Phoenix-based Arcadia Management Group won the Digie award for Best Use of Automation for their highly automated tenant maintenance, mobile inspections and procure to pay, consistent willingness to take risks with new technologies, and commitment to educate and share knowledge and experience with the industry. GlobeSt.com caught up with Arcadia's president Gary Shaw to find out what sets his company apart from the rest.

GlobeSt.com: How would you describe the function of your company to someone who has no knowledge of it?