SCOTTSDALE, AZ—“There is a challenge to the commercial real estate industry to raise its game substantially,” in the face of online competition. And so Jeff Finn of RealNex, an online provider of service solutions, described his take on disintermediation during the recent SIOR Spring World Conference here. It's an interesting contrast to the thoughts of broker Kevin McGowan on the subject. (Click here to watch the first video with McGowan.)

Finn will also provide his thoughts on:

  • The value proposition and the need to be ”smarter than your customer”;
  • The broker's changing role;
  • Talent means use of available tools; and
  • The value/service proposition.

Watch more EXCLUSIVE SIOR Live videos on the SIOR Thought Leader page.

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John Salustri

John Salustri has covered the commercial real estate industry for nearly 25 years. He was the founding editor of GlobeSt.com, and is a four-time recipient of the Excellence in Journalism award from the National Association of Real Estate Editors.