NEW FREEDOM, PA—Hotel sales and marketing veteran Lovell Casiero is forming a consultancy towill focus on hotel revenue enhancement. FLC Business Consulting will provide strategic and senior-level hotel sales and marketing expertise to hotel owners, REITS, private investment firms and management companies.

“Typically, only the very largest hotel owners, investors, management companies and asset management firms have the cost structure and scale to have an on-staff, C-level executive to provide the strategic input for revenue enhancement and these organizations often seek an outside expert's fresh perspective. Most mid-size and smaller firms require that expertise only at particular times during the hotel ownership cycle,” says Casiero. “There are numerous firms involved in revenue management, or putting 'heads in beds,' but less than a handful that specialize in 'all' things revenue related—the sales and marketing strategy, positioning, market analysis and planning required to capture and maximize the right mix of business. Our firm is structured to supply the critical analysis, planning and experience required either on a short-term or retainer basis.”

FLC, with Casiero as president, will provide a full array of revenue analysis services, including due diligence for acquisition, troubleshooting, positioning, oversight of brand conversion, business plan preparation, market analysis, sales and marketing staff evaluation, sales training and other critical services related to improving hotel profitability by driving the top line. In addition, the firm has a network of experienced suppliers, ranging from website design to revenue management programs, branding, and public relations. FLC has in-depth relations with all the premier brand families including Hilton, Starwood, Marriott, IHG and Choice.

Casiero's 25-plus years of hospitality sales and marketing background includes oversight of all aspects of revenue enhancement, direct sales, marketing, PR, revenue management, digital marketing and global sales. She previously was executive vice president of sales & marketing for Crescent Hotels & Resorts.

Casiero also held senior level sales and marketing positions with Interstate Hotels & Resorts and HEI Hotels & Resorts.

Casiero is a member of the advisory boards of Starwood Hotels & Resorts Sales & Marketing and HSMAI Sales & Marketing. She is a former member of the Interstate Hotels & Resorts Food & Beverage Board, the Hellenic Center Board, the Benice Agency, and the Lovejoy Agency.

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Steve Lubetkin

Steve Lubetkin is the New Jersey and Philadelphia editor for GlobeSt.com. He is currently filling in covering Chicago and Midwest markets until a new permanent editor is named. He previously filled in covering Atlanta. Steve’s journalism background includes print and broadcast reporting for NJ news organizations. His audio and video work for GlobeSt.com has been honored by the Garden State Journalists Association, and he has also been recognized for video by the New Jersey Chapter of the Society of Professional Journalists. He has produced audio podcasts on CRE topics for the NAR Commercial Division and the CCIM Institute. Steve has also served (from August 2017 to March 2018) as national broadcast news correspondent for CEOReport.com, a news website focused on practical advice for senior executives in small- and medium-sized companies. Steve also reports on-camera and covers conferences for NJSpotlight.com, a public policy news coverage website focused on New Jersey government and industry; and for clients of StateBroadcastNews.com, a division of The Lubetkin Media Companies LLC. Steve has been the computer columnist for the Jewish Community Voice of Southern New Jersey, since 1996. Steve is co-author, with Toronto-based podcasting pioneer Donna Papacosta, of the book, The Business of Podcasting: How to Take Your Podcasting Passion from the Personal to the Professional. You can email Steve at [email protected].