PHOENIX—In the student housing game, marketing is involved every step of the way, GlobeSt,com recently caught up with Lauren Melby, a marketing account executive for Serendipit Consulting, a public relations, marketing, branding and event-planning firm with a specialization in the student housing.

GlobeSt.com: What does creating a brand consist of?

Melby: Your community's brand is the foundation for a successful marketing strategy. Students need to identify with your community's brand and be proud to interact with it. Thus, it is important to keep in mind the necessary brand elements below when creating your community's brand strategy.

  • Market research
  • Competitive research
  • Persona development
  • Key messaging
  • Brand pyramid
  • Logo Design
  • Brand Standards Manual
  • Business ID Package


GlobeSt.com: When developing personas, which important factors should you keep in mind?

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