MIAMI—Amaury Piedra, general manager of Shelborne Wyndham Grand South Beach, has some strong opinions about South Florida's travel and hospitality industry—and how green approaches and technology could give some properties a competitive advantage.

GlobeSt.com caught up with Piedra to discuss those themes in part one of this exclusive interview. Be sure to check back for the next installment, in which he will discuss how services like AirBnB could disrupt the hotel industry, his top feeder markets and more.

GlobeSt.com: What are your predictions for South Florida's 2016 travel and hospitality industry?

Piedra: 2016 should prove to be another solid year for South Florida's tourism industry. Miami Beach has seen a large increase in inventory over the past year and it will take some time to absorb, but compared to others, the market remains very strong.

GlobeSt.com: How will concierges adapt to the growing technology?

Piedra: I believe concierges will use technology to further strengthen their relationship with customers. Whether it's communicating through the various apps available or being able to fulfill requests faster through the use of technology, the end result is faster response time to customer needs.

GlobeSt.com: What types of green practices or solutions does the Shelborne offer to answer to environmental issues?

Piedra: Currently, the Shelborne Hotel utilizes LED energy efficient lightbulbs in guest rooms, as well as throughout the property. In every guest room, there is a recycle and trash bin, along with VFD controlled air handlers. 

We also reuse our keycards, as a positive step towards decreasing the current environmental issues. In 2016, we have plans to enhance our "go green" initiatives to increase our environmental awareness.

GlobeSt.com: What unique amenities are offered at Shelborne that set you apart from the competition?

Piedra: Our soon to open restaurant, Sarsaparilla Club, has made numerous lists as one of the most anticipated openings of 2016. Our pool deck lends itself to an exceptional day of relaxation. Our air-conditioned private cabanas feature an entertainment center, private bathrooms, and spa services. The Drawing Room Bar features a staff of talented mixologists, creating craft cocktails that have been featured in numerous publications.

In conjunction with Art Basel Miami 2015, Shelborne Wyndham Grand South Beach introduced six large-scale paintings and five of Bosco Sodi's glistening gold rock sculptures, and put them on permanent display for the enjoyment of our guests. The pieces were commissioned by hotel owners and serious art collectors, Paul and Dayssi Kanavos to be a part of the Hotel's permanent collection.