Arbor Debuts Online Loan Origination Platform

Arbor Commercial Mortgage has launched an online loan origination platform for multifamily investment.

UNIONDALE, NY— Arbor Commercial Mortgage has unveiled what reportedly is the multifamily industry’s first ever, all-agency, online loan origination platform. Called ALEX (Arbor LoanExpress), the tool is designed to streamline and organize the complex multifamily lending process, helping clients obtain Fannie Mae and Freddie Mac financing. According to Arbor, ALEX will provide the fastest loan evaluation in the industry and incorporates the first ever use of e-signature execution for certain forms used in multifamily agency lending. The platform was developed for direct borrowers, brokers and correspondent lenders. “We incorporated our years of success, world-class customer service and small loan experience in building a proprietary technology that allows us to reach new customers and provide our highly valued repeat clients with an organized, transparent and efficient experience,” says Ivan Kaufman , Arbor  chairman and CEO. “In today’s fast-paced world, we understand our clients’ needs for a quick response time, and ALEX leverages technology to provide quick feedback and allows our clients stay on the pulse of the loan process with just the click of a button.” The automated lending platform is expected to leverage Arbor’s multifamily finance capabilities, infrastructure and customized service from dedicated loan originators. Leading features of the system include online and automated application creation and forms submission; three-hour or less loan evaluation and feedback from a loan officer with full information completion; live help chat during all stages of the application process; Fannie Mae and Freddie Mac approval of e-signature execution on key forms and 24/7 mobile and desktop acces. “Fannie Mae applauds Arbor for bringing leading-edge financing technology to the multifamily industry in the form of ALEX,” says Bob Simpson, VP of Fannie Mae’s multifamily affordable, green and small loans business. “With such attributes as e-signature execution, ALEX complements our delegated underwriting model by simplifying the financing process for multifamily owners.” Adds Freddie Mac director of small balance lending Steve Johnson, “Freddie Mac is always looking for new and innovative ways to better meet the need for market-leading multifamily financing,” added Freddie Mac’s. “We see real value in innovation and a real strategic advantage in the development of something like ALEX to include automated documents, faster execution and improved efficiency.” For more information, visit ArborLoanExpress.com , which offers quick video tours on how the loan platform works.