Britton: “Clients have choices in who they want to work with, and our job as a company is to minimize our clients' risk and help them make an informed decision.” Britton: “Clients have choices in who they want to work with, and our job as a company is to minimize our clients’ risk and help them make an informed decision.”

ORANGE COUNTY, CA—At the end of the day, brokerage is a service business, and clients need their brokerage firm to have leaders in its ranks, Voit Real Estate Services‘ managing director Ian Britton tells GlobeSt.com. With so many players in this highly competitive field, we spoke exclusively with Britton about what makes a brokerage stand out from the crowd and what clients really look for when considering a brokerage firm.

GlobeSt.com: What are the most important elements a successful brokerage firm must have or offer clients—the things that make them stand out from the rest? 

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