Edwin Lugo, vice president of FirstService Residential's High Rise Division Edwin Lugo, vice president of FirstService Residential's High Rise Division

MIAMI—There's no doubt e-commerce is impacting retail and industrial commercial real estate. But what about multifamily? GlobeSt.com caught up with Edwin Lugo, vice president of FirstService Residential's High Rise Division, to get his thoughts on the multifamily management side of the e-commerce equation.

GlobeSt.com: How has the rise of e-commerce affected the multifamily condominium living?

Lugo: With more people embracing online shopping, the influx of packages coming through the front doors of multifamily buildings is a growing operational concern for these managed communities. According to the US Department of Commerce, Internet sales not only hit a record $315 billion last year, but is also expected to double by 2020.

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