In fact, last December more than one-third of holiday shoppers used BOPUS services. Consumers like it because there are no shipping costs and the instant gratification. From a product perspective, BOPUS is enabling brick-and-mortar stores to better compete against online retailers. BOPUS technology also allows retailers to have visibility of their inventory at a store level, which was not possible before.
While this is good news for brick-and-mortar stores, landlords and tenants should be aware of the issues created by retailers who offer these services. GlobeSt.com caught up with Jeremy Cohen, an attorney at commercial real estate firm Hartman Simons, to discuss this trend in this exclusive interview.
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