Amazon Bookstore The first California Amazon Bookstore is located at 4545 La Jolla Village Dr. in San Diego.

WALNUT CREEK, CA—While the rise of e-commerce has benefitted the industrial sector, its increasing share of total retail sales has had a crippling effect on bricks-and-mortar retail. A recent UPS survey of online shoppers found that for the first time in the study's five-year history, on average, more than half of the shoppers' purchases were made online.

According to the survey, US mobile device usage is significantly higher for online shopping and in 2016 represented 51% of online purchases, nine points higher than traditional computers. Retailers that do not provide good mobile experiences may ultimately lose out to retailers that do. Case in point is the 800-pound gorilla, Amazon, which accounted for 43% of US online sales in 2016.

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Lisa Brown

Lisa Brown is an editor for the south and west regions of GlobeSt.com. She has 25-plus years of real estate experience, with a regional PR role at Grubb & Ellis and a national communications position at MMI. Brown also spent 10 years as executive director at NAIOP San Francisco Bay Area chapter, where she led the organization to achieving its first national award honors and recognition on Capitol Hill. She has written extensively on commercial real estate topics and edited numerous pieces on the subject.