“We are seeing more and more non-traditional companies turning to brick and mortar retail to engage with their customers.” That is according to Lee Block, EVP of Winick Realty Group.
He recently told GlobeSt.com that whether it was short term or long term, a physical retail location allows the retailer to give their customer a different, more unique experience they can't get online.
Companies like Snap Inc., Line Friends, Trunk Club, BirchBox, Kellogg, Pepsi and Chobani, to name a few, have all made their mark on the NYC physical retail landscape, he explains. “We don't see this trend ending any time soon.”
And as more and more companies from all different industries look at ways to differentiate themselves from their competition, he expects to see brick and mortar retail being used to that effect. “New York City will continue to be the most sought after destination for such customer engagement by these large, multi-faceted companies.”
And anything you cannot get online is a key trend for brick-and-mortar stores, adds Randee Stratton, managing director of Newmark Grubb Knight Frank, based in the La Jolla, CA office. “This type of retailer will be more relevant than ever and will proliferate in the coming years. Examples of tenants within this category include service types such as spas and salons, restaurant concepts, and online fulfillment centers.”
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