Search
 

Beyond Volunteer Gift Shops to Starbucks

Colliers International's Mary Beth Kuzmanovich charts the increasing sophistication of retail offerings in hospital settings.

By Paul Bubny | paulbubny | Updated on July 19, 2017

Photo of Mary Beth Kuzmanovich The healthcare employee is “a large target market, and it’s a very captive market,” says Kuzmanovich.

CHARLOTTE, NC—The retail-ization of healthcare space has gotten a great deal of attention in the past few years, as the evolving sector has sought to bring patient services to a more convenient setting. However, a new report from Colliers International makes it clear that there’s another way in which the worlds of retail and healthcare overlap: the increasing presence, and sophistication, of foodservice and other categories in hospital campuses.

In a way, this is not a new story. Two or three generations ago, it wasn’t uncommon to see gift shops staffed by volunteers on the ground floors of hospitals. Gift shops have hardly gone away, but these days they’re run by operators such as Carrollton, TX-based Lori’s Gifts. And the cafeterias of old have given way to national foodservice brands including Starbucks, Au Bon Pain and Panera Bread, to name the three largest in the hospital space.

Want to continue reading?
Become a Free ALM Digital Reader.

Once you are an ALM digital member, you’ll receive:

  • Unlimited access to GlobeSt and other free ALM publications
  • Access to 15 years of GlobeSt archives
  • Your choice of GlobeSt digital newsletters and over 70 others from popular sister publications
  • 1 free article* every 30 days across the ALM subscription network
  • Exclusive discounts on ALM events and publications

*May exclude premium content
Already have an account?

NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

GlobeSt

Join GlobeSt

Don't miss crucial news and insights you need to make informed commercial real estate decisions. Join GlobeSt.com now!

  • Free unlimited access to GlobeSt.com's trusted and independent team of experts who provide commercial real estate owners, investors, developers, brokers and finance professionals with comprehensive coverage, analysis and best practices necessary to innovate and build business.
  • Exclusive discounts on ALM and GlobeSt events.
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com.

Already have an account? Sign In Now
Join GlobeSt

Copyright © 2024 ALM Global, LLC. All Rights Reserved.