ATLANTA—How is technology impacting the multifamily market? It depends, in part, on what market we're looking at and how prevalent is the use of technology in any given market.

Indeed, some multifamily operators are excelling in the use of technology while others are lagging behind. What's more, there are many spins on how technology can and is being used in the multifamily industry.

GlobeSt.com caught up with Blake Okland, vice chairman and head of the US Multifamily practice at ARA, to get a few thought and perspectives. He offered five key points: advanced algorithms; smarter buildings; tech retrofits; the disintermediation myth; tech hubs; and industry disruptors. We'll look at each of his points in this series of exclusive interviews.