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In-Store Return Centers Prove Hybrid Model

In-store ecommerce return centers Happy Returns have received additional funding and brand partnerships after a year of rapid expansion.

By Kelsi Maree Borland | kelsimareeborland | Updated on September 25, 2017

The ecommerce-brick-and-mortar hybrid model is becoming the new standard in retail. Amazon has had a slew of major brand partnership announcements this year, and Santa Monica-based Happy Returns is seeing significant growth. The company, which provides ecommerce return sites at shopping centers across the country, has received $4 million in Series A financing and has secured five new brand partnerships with online retailers. This all comes as the company opens its 40th return center.

“As part of our mission to make returns fast, easy, and free for shoppers, we are aggressively expanding our return locations as well as the retailer partners in our network,” David Sobie, co-founder and CEO of Happy Returns, tells GlobeSt.com. “On the location side, we continue to grow our network of Return Bar locations in top-tier shopping centers and independent boutiques as well as corporate and college campuses and other convenient locations. On the retailer side, we recently announced we are partnering with five additional retailers and we will be adding many more throughout the holiday season and beyond.”

Upfront Ventures led the Series A financing round, and Greg Bettinelli, a partner at Upfront, is joining Happy Return’s board of directors. “We were very pleased with the interest during our recent round of fundraising and we’re thrilled to be partnering with Greg Bettinelli from Upfront Ventures and Brian Spaly, the co-founder of Bonobos and Trunk Club, as investors and board members who totally share our vision for Happy Returns as the company transforming online returns,” says Sobie.

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