J. Wickham Zimmerman |

NEWPORT BEACH, CA—Consumers have come to expect high-quality design and showmanship at retail, which puts pressure on retail owners and developers to find new ways to deliver, Outside the Lines Inc.'s CEO J. Wickham Zimmerman tells GlobeSt.com. The Newport Beach, CA-based design-build construction company specializes in creating one-of-a-kind water features, rockwork and themed environments, and it recently completed a consulting project on the $90-million highly complex renovation of the historic 83-year-old spectacular Main Fountain Garden at Philadelphia's Longwood Gardens.

The project, which began in 2014, encompassed the cleaning and repair of 4,000 pieces of carved Italian limestone, the construction of approximately 1,400 feet of underground tunnels and the enhancement of the fountain garden, including 1,340 new jets and streams, 30 new flame nozzles and 1,389 new LED lights—a true example of experiential retail, also known as retailtainment.

We spoke with Zimmerman exclusively about why entertainment has become such a prominent focus in retail and mixed-use projects and trends he is seeing in entertainment design elements in these projects.

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Carrie Rossenfeld

Carrie Rossenfeld is a reporter for the San Diego and Orange County markets on GlobeSt.com and a contributor to Real Estate Forum. She was a trade-magazine and newsletter editor in New York City before moving to Southern California to become a freelance writer and editor for magazines, books and websites. Rossenfeld has written extensively on topics including commercial real estate, running a medical practice, intellectual-property licensing and giftware. She has edited books about profiting from real estate and has ghostwritten a book about starting a home-based business.

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