Jedd Nero

NEW YORK CITY—With the International Council of Shopping Centers (ICSC) New York Deal Making conference starting on Dec. 5, amidst the holiday season, the CRE buzz is—what's next for retail?

“The days of the snooty salespeople with attitude is over,” says Jedd Nero, principal and executive managing director at Avison Young, in a GlobeSt.com interview. Today retailers need to be at the top of their game. “It's all about the customer,” he adds.

The woes of retail have been highly documented in the news. On April 10, The Atlantic article “What in the World Is Causing the Retail Meltdown of 2017?” points to nine retail bankruptcies that occurred this year. It recaps how J.C. Penney, RadioShack, Macy's, and Sears each closed more than 100 stores.

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Betsy Kim

Betsy Kim was the bureau chief, East Coast, and New York City reporter for Real Estate Forum and GlobeSt.com. As a lawyer and journalist, Betsy has worked as the director of editorial and content for LexisNexis Lawyers.com, a TV/multi-media journalist for NBC and CBS affiliated TV stations in the Midwest, and an associate producer at Court TV.