Pilot opened its first multi-client operation in Chicago in 2010, followed by warehouses in Dallas, Toronto, Los Angeles and Orlando. This new multi-client warehouse gives clients of all sizes and scope located in the saturated Northeast market the ability to store, distribute and manage transportation operations. Clients can fully customize the experience to fit their needs by outsourcing distribution, packaging and transportation management to highly trained Pilot employees. Pilot also can operate as a 3PL, managing customers' transportation providers and their contacts.

The new warehouse is near multiple major airports and the Port of New Jersey. As the largest multi-client warehouse opened by Pilot, the location was also influenced by specific customer needs and demands.

In addition to providing services and warehousing for retail and B2B industries, the Piscataway facility is specially equipped to serve clients fulfilling medical device orders. The building and staff have met rigorous documentation requirements to ensure quality processes and procedures, Pilot says.

The warehouse will operate five days a week with after-hours and holiday on-call capabilities. Hours of operation will change to meet customer requirements and volumes and Pilot plans to operate 24 hours, seven days a week during peak seasons to meet client demands timely and efficiently.