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What Can Humans Do That Computers Can’t?

Deep human interaction is what sets us apart from computers and can’t be replicated with technology, so humans will never be obsolete in the workplace, Fortune’s Geoff Colvin tells attendees at MBA CREF.

Geoff Colwin at MBA CREF Colvin said even relationship jobs are vulnerable to technology.

SAN DIEGO—Deep human interaction is what sets us apart from computers and can’t be replicated with technology, so humans will never be obsolete in the workplace, Fortune’s senior editor-at-large Geoff Colvin told attendees at MBA CREF/Multifamily here earlier this week. Colvin presented a general session entitled “Talent is Overrated—Unexpected Truths of Great Performance” during the financial conference.

Colvin started out by talking about some recent headlines having to do with technology eliminating human jobs by doing them more efficiently and less expensively. The premise used to be that client-facing jobs are safe, but it’s growing clearer that computers are becoming better all the time at the tasks that we used to consider only for humans—e.g., driving cars, arranging mortgages, even playing chess. Therefore, now, even relationship jobs are vulnerable to technology. So, is any job safe?

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Carrie Rossenfeld

Carrie Rossenfeld

Carrie Rossenfeld is a reporter for the San Diego and Orange County markets on GlobeSt.com and a contributor to Real Estate Forum. She was a trade-magazine and newsletter editor in New York City before moving to Southern California to become a freelance writer and editor for magazines, books and websites. Rossenfeld has written extensively on topics including commercial real estate, running a medical practice, intellectual-property licensing and giftware. She has edited books about profiting from real estate and has ghostwritten a book about starting a home-based business.

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