SCOTTSDALE, AZ—“We have a long way to go.” So said Kathleen Collins Pagels, former executive director of Arizona Health Care Association & President of KC Pagels & Assoc., when talking about electronic health records and communication across post-acute settings. As a speaker at the recent RealShare Healthcare conference here last week, she said that over the last few years, there have been significant industry changes in long-term and behavioral healthcare, and skilled nursing facilities have struggled to remain profitable due to pressure on reimbursement rates, payment reform, and rising costs even motivating a number or REITs to sell off properties.
However, evolution of long-term healthcare panelists said, these facilities remain part of the healthcare universe and some providers are finding ways to increase revenue by adding services and rebranding as subacute facilities. “They need to step up and have better communication with downstream partners,” Collins Pagels explained.
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