Influencers: The Top Names in Senior Housing
Senior housing is benefiting from an incredible demographic tailwind while at the same time struggling with certain issues in supply and demand. Kudos to the men and women who are expert in this space.
Housed under the umbrella of healthcare real estate, senior housing is a sector that is benefiting from an incredible demographic tailwind. That doesn’t mean the asset class doesn’t have its struggles; supply is an issue, as is an element of uncertain demand in the near term. Kudos, then, to the men and women and companies that have become expert in these matters. We take a look at these people, their teams and companies, in the following pages.
SENIOR HOUSING TEAMS
AEC LIVING EXECUTIVE TEAM Lauren Zimmerman-Cook and Stephen Zimmerman spent their childhoods within their family’s assisted living communities. As CEO and COO of AEC Living, respectively, they have devoted their lives to benefiting seniors. Since taking over their family business, the two have expanded AEC Living to comprise fitness, rehabilitation, in-home care, assisted living residences and memory care facilities. As the firm’s executive management team, the two simultaneously oversee staff, ensure work-flow, drive strategies and direct growth. They have developed an array of product types, renovated communities, launched Medicare-approved fitness and therapy facilities and provided in-home health services through AEC Home Care. They have impacted local seniors by founding Elders Village, a non-profit that hosts free senior wellness classes, and launching Alameda Senior Magazine, a quarterly publication to spread knowledge within the field. Truly invaluable to their community, they serve on various board of directors, they host holiday events for seniors and they lead the city’s Meals on Wheels program, personally delivering meals to seniors every week. As an attorney at law, Lauren has a masters in Gerontology, a masters in Law Taxation, a doctorate in Law and numerous senior housing certifications. Stephen also has his masters in Gerontology and several certifications, in addition to serving on the Alameda Chamber of Commerce.
CUSHMAN & WAKEFIELD NATIONAL SENIOR HOUSING CAPITAL MARKETS GROUP Upon sensing tremendous sector growth, vice chairman, Richard Swartz and executive managing director, Jay Wagner, launched Cushman & Wakefield’s National Senior Housing Capital Markets Group in 2010. Providing a sophisticated capital markets approach, the initiative has grown to become a leading intermediary within the market. Offering multi-dimensional expertise surrounding investment sales, debt placement and equity joint-venture, the full-service group has garnered a high-level of respect; interacting daily with major owners, operators, investors and lenders. Often influencing investor pricing through its industry presence, the team is regularly solicited to engage in various sector issues, including geographic market trends, product design and programming, operator competencies and financial metrics. The team of 12 professionals, led by Swartz, Wagner and managing director, Aaron Rosenzweig, has handled nearly 200 senior housing transactions since inception, totaling more than $7 billion in volume. The group has raised nearly $3 billion in debt financing and more than $500 million in joint-venture equity. In 2018, the group handled more than $1 billion in sales volume, dealing with many high-profile portfolio sales. Additionally, the group has consistently ranked #2 for senior housing sales volume for the past two years.
THE SHERMAN & ROYLANCE GROUP AT COLDWELL BANKER COMMERCIAL John Sherman & Shep Roylance have built a top brokerage team within the senior housing market. The Sherman & Roylance Group at Coldwell Banker Commercial holds more than 100 years of combined market experience, representing a strong reputation, respected relationships and in-depth expertise. Constantly providing a return on investment as experts in the field, the team offers world-class services and secure transaction coordination for senior housing, assisted living and long-term care facilities. Roylance holds an extensive background in bankruptcy sales, with in-depth knowledge of the healthcare industry. His unique, proven abilities focus on the complex financial aspects of senior housing acquisitions and sales. As CEO of healthcare recruitment firm, JSA Search Inc., Sherman has vast experience within the sector. He frequently contributes to the sector; volunteering to socialize with residents and donating therapy dogs to senior facilities. Deeply immersed in the industry, Sherman and Roylance have each been rewarded Coldwell Banker’s Society of Excellence Award, and were additionally named the firm’s #1 senior living advisors, internationally, last year. Together, Sherman and Roylance have created an unstoppable team through their combined passion to build a valuable future and improve quality care.
SENIOR HOUSING COMPANIES
C.W. DRIVER COMPANIES Founded 100 years ago, C.W. Driver is celebrating a century of impacting commercial real estate. A premier builder across the Western US, the firm provides general contracting, construction management and design/build services as the longest-standing licensed builder. Since entering the senior housing sector 20 years ago, the firm has completed or commenced construction on nine senior living projects, totaling more than $475 million in contract value. C.W. Driver leverages its extensive expertise to develop senior housing structures, from assisted living and memory care facilities to upscale active adult living communities. Involved in each phase of the project, the firm strives to meet the physical, emotional and intellectual needs of tenants through construction. While coordinating with state and local regulatory agencies on permits and inspections, the firm collaborates with various stakeholders throughout the project to develop unique building features and onsite services, such as healthcare, wellness, social and entertainment programs. Simultaneously focusing on quality, architectural integrity, timeliness and savings, the firm expertly anticipates the needs of senior housing communities; taking into account design components to accommodate wheelchairs, medical equipment, commercial kitchens and more. In efforts to drive down project costs, accelerate schedules, eliminate future corrective measures and facilitate collaboration, the firm additionally stays at the forefront of technology; constantly adopting the latest software to ensure a smooth, painless process for clients. With a 2018 revenue of $686.9 million, the award winning, multi-faceted builder continues to earn prestigious rankings nationwide, while instilling philanthropic efforts as a definitive aspect of its company culture.
COLUMBIA PACIFIC ADVISORS Columbia Pacific Advisors has established itself as one of the most active lenders and buyers in the senior housing sector. Headquartered in Seattle, the firm holds deep expertise in investments, developments and operational services. Deeply understanding the complexities and nuances of underlining loans, the firm executes quickly, assuring borrowers can effectively carry-out their business plans. Offering short-to-intermediate-term financing, the firm has completed more than $13 billion in related transactions over the past 25 years. Additionally, the firm’s managed funds have developed or acquired more than 300 senior living communities totaling more than 25,000 units, within the past ten years. In 2017, prior to securing numerous prominent transactions, Columbia Pacific Advisors acquired Hawthorn Retirement Group, a company that owned and operated 55 senior living communities with an additional 24 communities under development. In 2018, the firm completed a $242.7 million loan to facilitate the acquisition and recapitalization of an 18 property portfolio encompassing 196 independent living, 1,257 assisted living, 378 memory care and 479 skilled nursing beds across 11 states. Compassionate to those in need, managing director, Billy Meyer leads by example; ensuring employees abide by the firm’s mission statement: to support community-based charities and causes in order to enrich the lives of those around them.
DEKEL STRATEGIC INVESTORS A division of Dekel Capital, Dekel Strategic Investors aims to change the perception and development of senior living facilities throughout the US. The firm invests joint-venture equity, and partners with developers to create home-like atmospheres for residents, opposed to the institutional-feel often associated with such facilities. The firm implements high-end amenities such as Cordon Bleu-trained chefs, yoga studios, hair and nail salons and movie theaters to offer residents exceptional care. Throughout the past few years, Dekel Strategic Investors has acted as the driving force behind several of the country’s finest senior living facility developments. In 2018, the firm arranged a $17 million construction loan and provided $8.4 million in joint-venture equity for a 124-unit assisted living and memory care facility in AZ. Last year, the firm additionally structured a $14.1 million bridge-loan for an 86,467-square foot, 107-unit state-of-the-art community and also arranged a construction loan for a 130-unit, class-A senior housing property. Earlier this year, the firm arranged $59.4 million in debt and equity financing for the construction of a five-story, 113-bed facility in California. Leading the division, principal Shlomi Ronen simultaneously serves as an adjunct professor for USC’s Masters of Real Estate program, teaching graduate level courses on capital markets. As a frequent presenter at industry conferences, Ronen encourages employees to improve lives by actively supporting local causes.
DOUGLASTON DEVELOPMENT A pioneer in the senior housing space since the 1990’s, Douglaston Development foresaw the emerging societal and economic demand for high-quality senior living products upon its first development in Staten Island. Aware that assisted living is financially out of reach for many prospective users in the New York market, the firm focuses on market-rate, affordable properties to meet the expanding needs of the diverse and growing senior population. Working to keep prices down, the firm successfully offers high-class amenities and appropriate care to its residents. Championing forward-thinking design while identifying transformative large-scale development opportunities, Douglaston Development has completed more than $2 billion in ground-up developments, with 380 senior units currently in pre-development across Manhattan. The firm recently developed the Seaview campus in Staten Island, consisting of a 160-unit building and a 122-bed building. Supporting the borough’s economy by hiring locals, the firm ensured that the Seaview project subcontracted 30% local businesses. The developer significantly impacts the community through its history of non-profit partnerships. For this project, the firm partnered with the local Jewish Community Center to provide numerous resident resources, such as tax exemption qualification screenings and Medicare and Medicaid enrollment. Additionally, the firm partnered with the Chinese-American Planning Council to teach English, upon identifying that most residents had immigrated to the US from Asia. The firm also implements advanced technology into its facilities, utilizing first-alert emergency call buttons and updated communication technologies throughout, for improved quality of life.
GREYSTONE Greystone furthers innovative financing solutions for the industry, as one of the largest funding providers for nursing homes and skilled nursing facilities. The firm is currently ranked the #1 HUD multifamily and healthcare lender, providing property investors with long-term, low-rate financing for acquisitions, construction or refinancing. The firm’s expertise includes HUD-insured loans, bridge and mezzanine loans, preferred equity, sale leaseback, agency financing and comprehensive underwriting services. Through Greystone Healthcare Investments, the firm advises owners on refinancing and repositioning their assets while providing expansive capital services, including leveraging sale-leaseback strategies, utilizing triple net-lease financing options and offering an off-balance sheet program for alternate financing options. Through such practices, the firm expedites the application process and allows providers to sell their properties while maintaining operations. Greystone has built a dynamic finance platform, resulting in many industry milestones. The firm continually ranks high for Fannie Mae senior housing loan volume, and consistently ranks in the top ten for Freddie Mac senior housing loan volume. As a Freddie Mac Optigo Lender, the firm closed the first Freddie Mac senior housing revolving credit facility. In 2017, Greystone originated more than $1 billion in healthcare loans and in 2018, the firm achieved a record volume for its senior and healthcare facility bridge loans, more than doubling 2017’s volume. Additionally, the firm closed the Greystone Commercial Real Estate Notes 2018-HC1, a $300 million CLO backed exclusively by bridge loans. It marks the industry’s first-ever CLO pool comprised solely of healthcare assets, and it presents a new financing option for the skilled nursing sector.
LANCASTER POLLARD Seizing the opportunity to specialize in the growing, underserved market of senior living, Brian Pollard founded Lancaster Pollard in 1988. Originally a small investment banking company, the firm focused intensely on the niche sector, utilizing an entrepreneurial financing approach to grow its services and identify organic growth opportunities across the country. The firm evolved from a two-person operation in 1996, to an industry leader with a significant national presence. Lancaster Pollard’s success led ORIX USA to acquire the firm in 2017, which led to a merger with RED Mortgage Capital in 2019. Continuing to operate under its existing brand, as a division of ORIX Real Estate Capital, Lancaster Pollard remains decided to senior living and healthcare. By identifying and evaluating changes and needs within the market, the firm adjusts its portfolio of products to offer clients a broad platform of services based on their credit and objectives, such as investment banking, mortgage banking, private equity, balance sheet financing and M&A advisory offerings. For 30 years, the firm has provided comprehensive capital solutions for new construction, rehabilitations, renovations, acquisitions and refinance projects. Establishing the ProperoTM Seniors Housing Equity Fund, the firm additionally introduced an innovative private-equity fund to invest in properties as the sole owner, while utilizing a triple-net lease structure to partner with operators. The firm has closed more than 2,600 transactions in excess of $27 billion. Consistently ranked as a top lender, the firm additionally serves as a thought-leader, publishing The Capital Issue, a monthly publication that provides timely insights on senior housing and care to 20,000 subscribers.
SMARTSTOP ASSET MANAGEMENT SmartStop brand began in 2007 with SmartStop Self Storage Inc., a self-managed self-storage company structured as a REIT, and the only self-storage non-traded REIT at the time. Upon one of the most successful liquidity events in industry history, in which the storage company sold for $1.4 billion in 2015, SmartStop has since created an impressive real estate empire. Since inception, the company has managed a portfolio of nearly $2 billion in assets under management, while transacting $5.7 billion in deals. As a diversified real estate investment and asset management firm, SmartStop Asset Management entered the senior housing space in 2016 to provide a resident-focused management perspective. In 2018, the firm completed its first acquisition, and it now handles a $200 million class-A senior housing portfolio, consisting of 650 beds across four senior housing communities. Serving private-pay, middle-income seniors, the firm aims to deliver high-quality, affordable housing to residents that are often priced out of luxury senior living and do not qualify for low-income housing. The firm places a strong emphasis on resident compatibility, technology and nutritious, restaurant-quality food to create value in its communities. The firm recently executed an improvement plan at its property; engaging in on-site management, conducting resident interviews and retaining industry consultants to carry-out due diligence and determine needs. Based upon its research, the firm renovated and redesigned the space, developed additional memory care units, recruited best-in-class chefs and staff, and upgraded technology, all within a timely matter. The firm implemented telemedicine technology for personalized, secure networks to connect residents with doctors and healthcare providers, and integrated point-of-sale technology systems in all kitchens, for customized dining programming to measure food costs and elevate each resident’s culinary experience.
THREE Three seamlessly blurs the lines between luxury resort and operational facility. With a core mission “to transform lives through design that lifts the human spirit,” the architects at three are committed to innovation, creative solutions and impactful design. To begin its design process, the firm engages with each client in a workshop to identify a vision and produce key, emotional components; treating each project distinctively unique. Primarily serving the senior residential and hospitality sectors, three is an established leader within both markets. Often designing five-star hotels, three is able to overlap and implement hospitality influences for enhanced resident experiences and improved operational efficiencies within senior housing. Producing numerous market-leading works across a broad spectrum of property-types, the firm combines design methods to create alluring, compelling and comfortable spaces to retire. An acclaimed senior living development for the firm, Edgemere retirement community in Texas offers 423 continuing-care units and boasts a soothing, villa aesthetic with a tile-roof and a ballroom-inspired dining room with dramatic arches. An opposing designs that is equally as thoughtful, the firm is currently creating an addition to Harbor’s Edge retirement community in Virginia—a 24-story, high-rise tower that entices residents with 360-degree waterfront and cityscape views, featuring resort-style sensibility. Methodically balancing resident needs, innovation and each owner’s unique vision, three delivers upscale, high-performing properties, consistently resulting in lasting relationships and return on investments. Praised by owners and operators regarding its architectural utility for medical response systems, food services, flexible spaces and amenity provision, three is renowned regionally and nationally, having received many top industry “best-in-class” design awards.
WEST DAVIS ACTIVE ADULT COMMUNITY PLANNING GROUP Recognizing its community’s record-low vacancy rates, West Davis Active Adult Community Planning Group took action to remedy the housing crisis in a sustainable way. While garnering community support, the group promotes active housing solutions for seniors in the limited market. Crediting its success to the public, the group created a pivotal project for the city of Davis, CA. Presenting four different components of single-story homes, affordable senior apartments, a University Retirement Community expansion site and a public activity and wellness center, the Bretton Woods development allows seniors to remain in their community, while ensuring that all age groups have representation in the competitive market. The project caters to seniors’ needs by offering a variety of housing options including bungalows, cottages, greenway homes, custom home lots, condos and apartments. Additionally, the community provides luxury, subsidized affordable housing for low-income residents. The group meticulously implemented thoughtful design aspects and sensible home modifications; from the integration of medical services and social amenities, to custom suites and flexible caregiver options. The community features a gym, retail space, offices, a restaurant, a coffee house and more than two miles of walking paths, allowing seniors the ability to retain a rich lifestyle with small-town charm. Requiring public approval for the residential development, the planning group coordinated extensive community outreach to gain support. Highlighting the pressing need for senior housing, the group sparked voters’ attention in running a successful campaign to propose the development. Praising the public’s substantial role in the robust planning process, the group has made a lasting impact on the community; creating a truly accessible place for transitioning seniors, while executing its mission “to elevate aging in place.”
WEST SIDE FEDERATION FOR SENIOR AND SUPPORTIVE HOUSING The West Side Federation for Senior and Supportive Housing (WSFSSH) continues to establish itself as a well-respected senior housing organization; currently serving 1,800 New Yorkers across 24 buildings throughout the city. As the crisis for senior homelessness grows, WSFSSH provides a model for community-based developments by offering a safe space with comprehensive social services to benefit seniors. Working with diverse community stakeholders to combat the critical public need, the organization navigates complex urban development challenges, such as overcoming historic trends of redlining, mitigating environmental contaminants, rethinking restrictive zoning and changing historic capital disinvestment in the South Bronx. The organization has developed two marquee supportive senior housing projects in the past few years. WSFSSH at West 108, currently under construction, will offer a 100% affordable housing community, featuring 199 units and a new facility serving 110 seniors with healthcare services. WSFSSH additionally opened Tres Puentes / Borinquen Court this year, seamlessly combining three free-standing buildings to create a luxury space for affordable supportive senior housing. Beginning as a coalition of social service agencies, religious institutions and community organizations, WSFSSH constantly assists residents with challenges by offering social work services, tailored to maximize benefits. The organization is committed to collaboration and clinical supervision, enhancing each community with offerings such as crisis intervention, in-home care service arrangements, medical care arrangements, money management, counseling and support, as well as social, educational and recreational activities. Incorporating compassionate property management with on-site programs, WSFSSH provides seniors with a quality place to call home. The organization has navigated through growth to provide a guiding light for city policy, proving that supportive housing can be quality housing.