SAN DIEGO—Attendees that attended the NIC Spring Conference here in San Diego learned that using video to bring physicians or specialists into patients' residential settings does generate equivalent outcomes to physical appointments. In fact, according to the Telehealth panel held Wednesday afternoon, the use of telehealth services will change how staff, residents, and health care providers interact, impacting staffing, cost of care, site of care, and investment returns.

Panelists note that the adoption of telehealth is rising and use cases are expanding, all driven by advances in technology, the removal of legal and regulatory roadblocks, and increasing pressure to improve outcomes at lower cost.

Hassle of transportation or the well-known risks of hospital visits were key in the telehealth discussion as well as the follow up sessions at the NIC Conference.

For example, in another panel, Robert Kramer, NIC founder and strategic advisor, said that seniors housing operations have the ability to assist residents to overcome any technology hurdles and should seriously consider partnering with telehealth market innovators to keep their population safer and healthier.

"We look to the future, now, and especially the next three to five years, we need to look at the drive to home. We need to look at the desire more and more and have things that are convenient and most of all, that means having care in your home," said Kramer. "This drive to home in terms of healthcare is what consumer's desire and what technology makes possible."

In the future, healthcare will go to where seniors, especially frail seniors, live rather than forcing these seniors to go to the hospital or doctor's office to receive their healthcare, Kramer said. "Boomer consumers will demand it, technology will enable it, and payers (managed care) will pay for it because they believe it will produce meaningful healthcare dollar savings."

Stay tuned for more coverage from the NIC conference in the coming days.

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Natalie Dolce

Natalie Dolce, editor-in-chief of GlobeSt.com, is responsible for working with editorial staff, freelancers and senior management to help plan the overarching vision that encompasses GlobeSt.com, including short-term and long-term goals for the website, how content integrates through the company’s other product lines and the overall quality of content. Previously she served as national executive editor and editor of the West Coast region for GlobeSt.com and Real Estate Forum, and was responsible for coverage of news and information pertaining to that vital real estate region. Prior to moving out to the Southern California office, she was Northeast bureau chief, covering New York City for GlobeSt.com. Her background includes a stint at InStyle Magazine, and as managing editor with New York Press, an alternative weekly New York City paper. In her career, she has also covered a variety of beats for M magazine, Arthur Frommer's Budget Travel, FashionLedge.com, and Co-Ed magazine. Dolce has also freelanced for a number of publications, including MSNBC.com and Museums New York magazine.