As businesses begin to reopen across the county, many are following local regulations—which vary greatly market-to-market—and curating best practices to keep users safe and comfortable through the transition period. While there is a lot of information floating around, there is no one-size-fits-all approach to re-opening. Instead, owners will need to consider the asset class, usage, space configurations and more to determine the best practices.

"Landlords must examine how people interact in shared spaces and what changes can be made to promote social distancing," Michael C. Cato, a partner with Crosbie Gliner Schiffman Southard & Swanson, tells GlobeSt.com. "Strategies for office buildings, where most traffic flows through a few entry and lobby areas, may be very different from industrial and retail projects, where many tenants have direct access to their space."

Policies will vary largely between asset classes. Length of stay and traffic patterns, for example, are different for offices and retail establishment. These properties also require different safety policies. "Owners of office projects should develop new protocols to manage traffic flow—particularly in dense areas such as elevator lobbies and cars—reduce common touch surfaces, and protect onsite personnel, tenants, vendors and visitors," says Cato.

Cato recommends that owners use protective gear and invest capital to make the necessary changes. "Landlords should consider providing face coverings and other personal protective equipment, or PPE, to reception, service and security personnel and installing plexiglass or other physical barriers to help separate staff from people entering the project," says Cato.

Industrial projects, on the other hand, will require policies governing deliveries and HVAC systems. "In an industrial project, key issues may be how deliveries are managed or whether HVAC systems designed to promote efficiency can be adjusted to provide better air filtration and outside air intake," says Cato. "Landlords should consider revising delivery protocols to limit face-to-face encounters between everyone concerned." This includes separating shipping and receiving areas from common spaces to limit cross contamination.

Retailers in many ways have already been practicing safety policies during the lock down. "For retail projects where tenants are operating at reduced capacity or on a take-out or curbside delivery basis, landlords may be focused on how to provide queuing areas that allow social distancing or use of parking areas to facilitate tenant's deliveries to their customers," says Cato.

Want to continue reading?
Become a Free ALM Digital Reader.

Once you are an ALM Digital Member, you’ll receive:

  • Breaking commercial real estate news and analysis, on-site and via our newsletters and custom alerts
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical coverage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
Kelsi Maree Borland

Kelsi Maree Borland is a freelance journalist and magazine writer based in Los Angeles, California. For more than 5 years, she has extensively reported on the commercial real estate industry, covering major deals across all commercial asset classes, investment strategy and capital markets trends, market commentary, economic trends and new technologies disrupting and revolutionizing the industry. Her work appears daily on GlobeSt.com and regularly in Real Estate Forum Magazine. As a magazine writer, she covers lifestyle and travel trends. Her work has appeared in Angeleno, Los Angeles Magazine, Travel and Leisure and more.