Just as more senior citizens are returning to senior living communities following the mass exodus that the Coronavirus prompted in the Spring, those residents and their families generally are expressing satisfaction with assisted living/memory care facilities. 

In the J.D. Power 2020 US Senior Living Satisfaction Study, which was released Wednesday, families of assisted living/memory care community residents ranked facilities as an 8.24 out of 10 for their overall response to COVID-19. The most typical measures undertaken at such facilities to try and combat the virus were an increased focus on cleanliness, change in procedures to promote social distancing and offering advice/guidance on how to deal with the pandemic.

Overall, Brookdale Senior Living and Senior Lifestyle tied for the highest ranking in family member/decision-maker satisfaction with assisted living and memory care providers, each with a score of 843 out of 1,000.