COVID-19 hit the restaurant industry hard in 2020.
But the industry recovered as the year went along, according to The NPD Group. After suffering a 35% traffic decline in April, it rose to a -11% visit decrease in December compared to December 2019. The industry was able to weather the storm by offering a host of off-premises services, like digital ordering, delivery, drive-thru and carry-out.
Restaurant digital orders, which were growing before COVID, skyrocketed during the pandemic, going from 19% year-over-year (YOY) in January 2019 to 145% YOY in December, according to NPD's daily tracking of consumers' use of restaurants and other foodservice outlets.
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Leslie Shaver
Les Shaver has been covering commercial and residential real estate for almost 20 years. His work has appeared in Multifamily Executive, Builder, units, Arlington Magazine in addition to GlobeSt.com and Real Estate Forum.
