LAS VEGAS—"Approximately 30% of small businesses close within the first few years, but they are the ones that really make up the flavor of a neighborhood." So said Jeanne Heller, director of marketing at Matanky Realty Group, who has been working with small businesses for 15 years.
During a micro learning session, Heller said that any pop up spot that takes space in the community are the ones having daily talks to the community and the ones who are really telling the customer's story.
"If you want to go full into a space, you need to take an inventory of lessons learned during that time of discussion," she said. "Do you need more staffing? What is the product selection like? What has the feedback been? Pop up space gives you the opportunity to get that feedback. What are the things they cannot find anywhere? What drew them into the space and how can you do better?"
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