SCOTTSDALE, AZ—When Bettina Hunt, SVP of leasing at Healthcare Management of America Inc., first started in real estate, it was a time when everyone wanted a glass patrician up in waiting rooms. Then, for a long period of time, the glass was removed so the healthcare space could have an open feel. Now, the glass is back up. Perhaps this may seem to be a small detail, but the glass patrician also represents the shift the doctor's waiting room is undergoing amid larger design changes in the healthcare space—one of the topics of discussion at this year's GlobeSt.com Healthcare Real Estate national conference. As for waiting rooms, specifically, these are basically a mixed bag.
"Some are asking for larger rooms to have more space," Hunt said. "Others who are more tech savvy are asking you to pre-register, wait in the car to be texted and want smaller rooms."
What has been interesting, according to Shawn Janus, national director of healthcare at Colliers International, is how the pandemic has changed design to be more efficient. "Digital technology has been added to waiting rooms to help solve social distancing issues."
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