Affordable housing developer Kairos Investment Management Company believes that service-based amenities in affordable housing are of great importance to the success of residents and the property—and it is continuing to expand its offerings. The firm has partnered with Esusu and Freddie Mac to provide residents with access to credit reporting so that they are able to build a credit score or repair a poor credit score.

"This recent partnership with Esusu and Freddie Mac, for example, helps renters build and strengthen their credit scores, which in turn can assist them in becoming future homeowners," Jonathan Needell, President and Chief Investment Officer of Kairos Investment Management Company, tells GlobeSt.com. "All residents are automatically enrolled in the Esusu and Freddie Mac credit score program and are free to opt-out if they choose."

The property management team leads the efforts, taking a hands on approach to educate tenants on the importance of good credit. "Our property management teams carefully explain to the residents the benefits of participating, allowing them to begin establishing or repairing low credit scores immediately by reporting rent payments monthly as a positive credit event rather than just a negative credit event when a tenant fails to pay," says Needell.