Post-holiday returns are creating a logistical challenge for online retailers. When goods purchased online are returned, they make their way back through the supply chain—known as reverse logistics—and into a warehouse. Processing the influx of returned items after the holiday season requires as much as 20% more warehouse space.

"It is a big challenge," Mark Russo of Savills tells GlobeSt.com. "Most returned merchandise ends up in a warehouse. This is where an item gets inspected and sorted, usually by hand. One issue as it relates to warehouse market activity is the seasonality of demand. A great deal of space is needed at peak times of the year, such as following this past holiday season's record retail sales."

Returned goods actually require more warehouse space than a for-sale item, because they are more labor intensive to process and place, according to Russo. "Reverse logistics is space intensive because it involves many touches. Inventory can't be stacked the way that it is in a regular forward logistics warehouse, which means more floor area is needed," he says, estimating there is a need for about 20% more space due to returns after the holiday season.

Want to continue reading?
Become a Free ALM Digital Reader.

Once you are an ALM Digital Member, you’ll receive:

  • Breaking commercial real estate news and analysis, on-site and via our newsletters and custom alerts
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical coverage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Kelsi Maree Borland

Kelsi Maree Borland is a freelance journalist and magazine writer based in Los Angeles, California. For more than 5 years, she has extensively reported on the commercial real estate industry, covering major deals across all commercial asset classes, investment strategy and capital markets trends, market commentary, economic trends and new technologies disrupting and revolutionizing the industry. Her work appears daily on GlobeSt.com and regularly in Real Estate Forum Magazine. As a magazine writer, she covers lifestyle and travel trends. Her work has appeared in Angeleno, Los Angeles Magazine, Travel and Leisure and more.